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spenix

spenix
Member since : Oct-27-2008 (Verified)
5 Ideas, 1 Comments, 1 Votes

User Activity Stream

Ideas Posted

It would be great if we at the council could look up a users id from their person profile or some where
Wouldn't it be nice if the list of print jobs had the same comment you put in when you submitted the job from print selections. Print selections lets you put in comments put then if you run say the same list for every district and you put the comments in and they all show up to print at the same time you don't know which one is which.
It would be create if you could search through your incidents for the answer you got before. I look and there is no history under my incidents
23
Can the link to support pages other than Online support be added to the MyBSA home page so you don't have to go through ScoutNet to get to it?
Moderator Comments
2/5/09
From: Debra Kendrew, Council Administration Team Leader

ISD is in fact working to create a “Knowledge Base” category on MyBSA under which we plan to eventually move all of the online documentation and training resources.
We are in agreement with you that it is currently too difficult to get to the Support Page. This is because when we originally delivered this functionality there was no MyBSA, but we are working to eventually move all pieces of the ScoutNET application under the MyBSA umbrella.
I have tried on many occasions to search for an incident, with no avail. I'm sure we have duplicate issues out there, if I could find the solution to my problem by reading what others have done, it would save us both time.

Sample Search on Catagory; GTFA
Query; Password
Result; The documentation that any help desk person entered when they received the call.

A self help tool.
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Comments Posted

spenix 27 days ago
Their My Scouting user id