Unit Training Detail Report 

our council gets several requests a week (up to several a day at times) for a "complete list of all training in our unit." and currently this is only able to be accomplished by going in to each adult in the unit individually.

We don't want we NEED a report that acts like the Unit Advancement Detail report that will list the adult and then all trainings and awards given.

When we ask region or national reps or the help desk we are told to use the training completed / not completed report which has known flaws and isn't being fixed. also it only lists the basic level training and nothing advanced.

Woodbadge Square Knot 

 Completed

Having a knot for those of us who have completed the training, and be able to distinguish the difference between two, three, and four bead recipients.

This can be done a couple of ways:

1) Have a "base knot" for just completing the course, and devices for staff and scoutmasters.
or,
2) Have three different knots. The square knot would be the same for all three (because they'd all be woodbadge) and have the borders be different. A tan for completion, silver mylar for staff, and gold mylar for scoutmasters (for example).

Website Errors should not be such a BIG DEAL 

BSA must improve communication between departments! This is especially important with regards to volunteer/national office/website development communications. When massive website changes occur such as the change June 1st to user id’s, more should have been done to notify volunteers beforehand to prevent the overwhelming number of helpdesk requests for login assistance. The current MyScouting.org website is a complete contradiction to the Helpdesk mission statement “…delivering accurate and precise information in a timely manner…” The only portion of the statement that help desk associates consistently meet is the positive and professional attitude while servicing the enormous amount of incidents. These employees are amazing, working consistently with website, and server errors that prevent them from getting through these requests! Because of simple website errors and shortcomings, the number of service requests greatly outnumbers the responses provided by the helpdesk in any form of timely manner. I can only imagine the amount of money BSA could save by not having to hire as many Temp workers to tackle such an overwhelming number of requests!
Changes in technology should not be such an issue for a company with such a rich and long history. Mac OS computers and Firefox web browsers are targeted to the same audience as many of your MyScouting users. For a BSA website to be non compatible with IE 8, Firefox browsers or Mac computers is a disgrace and there is no excuse for it.
When basic links, such as “Reset Password” links fail to work, it can only look bad upon any company or organization. For many weeks, simply changing a username created an error message that told the user the change did not take place, however in actuality the change did occur, but that volunteer needed to call the help desk to find out. These simple errors and incompatibilities should be of the highest BSA priority in order to maintain the type of service that the millions of BSA volunteers have come to expect.