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The McKinsey study and reorg plan left out at least 2 major areas: how we govern the web and how we create training. Although training (for youth members, adult volunteers, and employees runs through nearly everything we do, there are no generally agreed upon standards for how it is created, distributed or evaluated. In what is a "learning organization" this seems like an imperative.
What are our most effective training tools? Is "classroom" really the best method for training our professionals? In the age of the web and the multi-purpose cellphone, what are the most cost-effective electronic tools at our disposal? What's emerging that would work better, faster, cheaper? What do we spend on training and what results do we get?
I am NOT suggesting that we create another group or department, instead we need a cross-disciplinary team that would look into our processes and outcomes, and shed some light on one of our core functions as an organization.
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Instead of having a card printed for each individual training program found in the OLC / PAS why not have a training passport that can be downloaded as a pdf, and printed. It would have all training that the individual had completed in one spot, show dates and expirations. Business card size (folded) would be great. Brand it with the BSA logo!
As an added benefit it would also inable volunteers and scouts to "check" to see that training not done in the OLC was properly credited.
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