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Consider a test site of all the MyScouting Apps (Recharter, Tour Permits, Unit Commissioner Tracking) that all MyBSA users could access and experience using these tools as a unit volunteer (i.e. Scoutmaster, Commissioner, etc) would (Filling out a Tour Permit, Rechartering, etc.)
This would be a powerful training and customer service tool, allowing employees (DEs, Registrars, Customer Service, even IT) to know what the volunteer sees and experiences. This would help local councils respond accurately and confidently to questions asked locally (phone, roundtable, in the office, etc.) about these tools. Manuals and documentation help, but hands on is one of the best methods.
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In recent years I have noticed a trend in our council away from qualified individuals in the community who serve as a merit badge counselor toward Scouts only earning them in group sessions at the troop level or at summer camp. If we are going to recruit new merit badge counselors from individuals in the community it may not be practical to get them to come to a live training session. It would be great to have an on-line module for Merit Badge Counselors where they could learn about the responsibilities of the position and take youth protection as well. I think we may see more people stepping forward if they know what is expected of them and the training is user friendly.
Moderator Comments
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My council does all recharters starting Jan 1, but they don't get implemented until March 1. Before handing over the paper charters I'm going through a district membership report (excel spreadsheet) of all my adults blacking out dropped adults, typing in new adults, and changing positions and adding email addresses. I'm doing this so that I can send emails to people to get trained in January and February. If I just hand over the paper charters to the registrar I would essentially just be totally blind for two months until the charters are implemented. Is there a better way to do this? Could National make it so I could access my post-charter roster (with email addresses too please) before it's implemented? Please don't tell me to look in ScoutNET one unit/person at a time with not even a copy/paste feature. This would essentially require me to do the same thing I'm doing now, typing out each change by hand, very time consuming and tedious.
Moderator Comments
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I recently had 600 people needing various trainings in my district and training in two weeks. In order to email them their individual list of trainings needed I would have had to look up each of them in ScoutNET and write an email one at a time.
Luckily, I'm a little smarter than that. I found software on the Internet for $30 that merges the Training spreadsheet with columns from the membership roster spreadsheet (I needed email address) by matching the BSA ID# from both. This gave me a training spreadsheet with email address. By splitting the courses column into 3 columns and doing lots of search and replace I was able make a human-readable spreadsheet which I then did mail merge and sent each individual the list of trainings they needed by email with the click of a button.
I've created a web application that merges the two spreadsheets for free and does all the search and replacing at http://ironhorsebsa.org/tools/training . Can't National improve ScoutNET to make it more usable with email by at least including the email address?
See my Facebook post in the BSA Professionals group at http://www.facebook.com/topic.php?uid=7506061819&topic=7102 for more details
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