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46
As an employ of an organization that touts reduce, reuse, recycle it would be great if the national organization created a partnership with a recycling company. Many states provide free outdoor recycle bins, however finding the smaller version for your desk at no cost is impossible. As an employee of a large council I would like to see the vast quanities of paper we toss, put in a blue recycle can. So how do we make this happen?
Moderator Comments
11/12/2009
From: Debra Griffith

The National office does contract with a recyling firm for our recycling and all employees have a blue recycle bin in their office. Our program does not include local Scout councils, but they can also hire a firm to pick-up their recycling, or another non-profit.
52
Many times we receive donations that have both the husband's and wife's names on the card. Something needs to be done so that both names can be printed on the pre-printed donation cards. Perhaps on the demographics screen a space could be made for both names. We get donors that are very adament about having both names on the card. Something needs to be done.
Moderator Comments
11/6/2009
From: Mark Moshier, Team Leader, Council Funding Team, Finance Impact Department

This is a known issue with our current system. The system architecture is designed around either a Person or Community Org (Business, Church, School etc) structure as the primary data entry entity. We are sensitive to the desires of donors to show both spouses on giving and will be working to resolve this issue with future developments in our fundraising support software.

69
Its been a long time coming, but Posts need the ability to renew online. Traditional programs have had this service going on three years I believe.

Exploring is the one program where all your Post Advisors will have access to the internet, even in rural areas (Police & Fire Posts), and be able to renew online. How much longer do our Posts need to wait for this most needed service.

Thanks...
Moderator Comments
11/12/2009
From: George D. Trosko, Team Leader, Membership Impact Department

Explorer Post internet rechartering is currently a project in development as directed by our Learning For Life team. Their latest estimate is that it will be available during the next rechartering cycle in 2010.
-42
A district chair in our council had a wonderful idea that has been working really well. He has started a campaign to ask churches to do a second offering on behalf of scouting. At his church alone $865 was raised in new money just last month! 2 other churches are already on board to do the same thin6 in November. It is really helping us to raise the money we need in a down economy.

Note: Some churches are in the middle of their own campaigns for their 2010 budget but I have received 1 firm commitment from a church to do a second offering on Scout Sunday (February 7, 2010). I plan to use this with many other churches that day. The Methodist Church has been particularly responisive to this request.

I am attaching some materials a Senior District Executive, Mary Beth Wilfong, came up with to support this campaign.
Moderator Comments
Best Practices
26
I know that donations made to the United Way and designated for BSA are not put into FOS - the donor gets a contribution statement from United Way - not us. Unfortunately, many of our donors don't understand why they can't pay their FOS pledge with their United Way gifts.

I'd love it if there was an "information only" field to get these folks into PAS so DE's have the information as to who has donated through UW and similar organizations. The gifts would not be posted to the GL as FOS income. No contribution statements would be issued. But - it would give us a more complete picture of our donors.
Moderator Comments
10/29/09
From: Mark Moshier, Council Funding Team Leader, Finance Impact Department

Many councils set up a United Way campaign and have a giving category for donor designated. The council should put the total donor designated dollars in the system as coming from the United Way in a separate pledge and GL number, but can list the individual donors by council structure. Council can change their status to “Listed, but not counted” so that you know they have given in the current year. Council could also use worked, but since we don’t work them, the “Listed but not counted” works best.

The council would not want to credit individual pledges, but this is a good way to track the names.


16
An idea that was proposed to me at a recent commissioners meeting. With training becoming mandatory in the near future, the idea is to eliminate the "Trained" strip. Instead, make all unit position patches restricted. When someone completes their training, they are eligible for the patch. If they switch positions, then they need to be trained in their new position before receiving the position patch for their uniform.
Moderator Comments
9/28/2009
From: James (Jamie) K. Shearer, Department Manager, Program Impact Department

A number of years ago, unit leaders (only) were able to wear a position patch with a silver Mylar border once they were trained in their volunteer job. The trained strip was added to recognize all positions (both youth and adult)who had completed training for their position instead of having two patches for every position. With the introduction and roll-out of required training, every district and council should be creating a culture of training, where the units themselves will be encouraging their leadership to become trained for the position they have been recruited. Restricting patches is not the key to training leaders. Making training easily accessible as soon as a leader is recruited will have a much bigger impact.
34
It would be wonderful if the assistants could be cc'd on emails concerning events registration, i.e. Top Hands, National Meetings. This would help us and those we support be more organized.
Moderator Comments
11/11/2009
From: Marty Teare

Meeting Management will gladly add a cc: to all administrative assistants regarding meeting related correspondence!
36
Our council usually received about $98,000 each year from United Way (UW). Three days before Christmas 2006 I was called into UW office along with several other non profit agencies; our council was cut 50% for our 2007 allocation. We received same in 2008 and on April fools day 2009 the mayor walked into my office with letter stating that the council would no longer be receiving funds from UW. In three years we go from $98,000 to $0. But it was just not us; the following agencies have been totally cut: Boy Scouts, Girl Scouts, CASA, Campfire USA, Teen Shelter, Friendly Door senior center, and the Arc (Association of retarted citizens). In May 2009 we decided to see if the other agencies would be interested in starting our own "funding group". Well it worked! We now have a non profit group called Hands to Hands Community Fund. See our web site at www.handstohandsfund.org

We have no paid staff, offices, or building upkeep, and it is donor directed.

We have a very stong President, VP, Secretary, and Treasure two of which are on my council board.

We have hired a professional company to help us market our program and get our name out to public. All this marketing has been under written by some very generous donors.

We have very professional material and are making presentations to businesses and the funds are rolling in.

When thrown an obstacle such as this, we rallied together and are making a difference.

Be happy to visit with anyone about this.
Moderator Comments
10/27/09
From: Gary Butler, Assistant Chief Scout Executive, Council Operations

Thank you for sharing your experience with us, we appreciate your insight into other avenues of funding.
25
I am getting reports from volunteers that Tiger Cub is not an option on internet advancement for those operating manually. Apparently Packmaster and other programs work fine, but I am told that there is no spot to manually enter a boy's date that he earned Tiger Cub. If so, can this be remedied?
Moderator Comments
10/20/09

From: Tom Ritchey, ISD

Internet Advancement includes Tiger Cubs on the unit roster and allows for the entry of Bobcat and Tiger Cub ranks for youth members who are in the Tiger Cub den. When Tiger Cubs are advanced to the Wolf den it is no longer possible to enter the Tiger Cub rank as this must be earned while the member is a Tiger Cub. Internet Advancement is regularly evaluated and this suggestion will be considered at the first appropriate opportunity.
21
There are several online resources (websites) available until the Finance Impact Department Resource's heading. It would be great if the user id's and passwords were available either on MyBSA somewhere or on the main FID's webpage. I never can remember the user id's and passwords for all the different sites that the professionals have access to. If the information can be placed somewhere that is easy for us to fine, it would be very helpful.
Moderator Comments
10/28/09
From: Chris L. Wolfe, Manager, Finance Impact Department

We are happy to provide the online research tools to local council employees. We feel these are invaluable to those that unleash the real power behind them. The frustration you feel with remembering different passwords to access each of the products is very common, however each vendor sets their own security standards for logins. In some cases, the logins also relate to the accessibility and the subscription fees the National Council pays the vendor for access to the tool. As you note, one vendor allows for a "hand off" from the MyBSA login for access to their system, and others will not. To ease some of your pain, the logins and passwords for each of these research tools are located in the Help document embedded in the MyBSA Gadget above the links. Click on the ? and have all the login information in front of you.
31
This is submitted on behalf of the COR for four of my district's more than 200 units:

"Here is a possible suggestion. Since you have the boys' birthdays, can they send out automatic emails about once a month that tells the email recipient (COR) that certain individuals need to be transferred between units or something like that. If it were automated, it wouldn't create work for anyone in the scout office and you might see registrations/transfers occuring at the right time."

It could help us to retain youth who may be aging out of one program into another, and remind our CORs of their ongoing role in the management of unit membership. It would of course be relevant only to chartered organizations who sponsor more than one Scouting program, but this is a market segment that we want to support in any way possible. Is it desireable for his request to be accomplished?
Moderator Comments
11/3/2009
From: Martin Walsh, Department Manager, Membership Impact Department

An immediate/temporary solution: Currently a council can go to MYBSA/Membership and go to e membership analysis and get a listing of Webelos eligible to join Boy Scouting. That listing can be exported to Excel and sorted by pack.

The proposed idea was asking for automated emails to CORs. That would be a project that would require ISD development.
25
When running an account detail report from the General Ledger (#11 in reports), it would be helpful to hav a choice to run summary OR detail for Membership, Fundraising, Cash Receipts, and Cash Disbursement transactions. This feature is available in the Bank Reconciliation section, so implementing it in GL reports should be feasible.
Moderator Comments
10/28/09
From: Chris L. Wolfe, Manager, Finance Impact Department

This is a great idea for easy of use of the Posted Detail Report from the general ledger software. As we form our list of requirements for the new general ledger software package that we are exploring the implementation of, we will surely list features like this.
25
While I very much appreciate the improvement that has come from scoutstuff.org within the past few years I think it's time to take it one step further.

Would it be possible to allow a site-to-store order/pick-up option through scoutstuff.org?

I think this could be extremely useful for advancements.

In addition, I think the website can be slightly confusing, I think it needs to be a little more user friendly. It can be easy to find merchandise when you are just browsing but when you're looking for something specific it can be difficult. In addition, scoutstuff.org does not represent the full BSA Supply Catalog.
Moderator Comments
10/5/09
From: Dave Harkins, Supply Group

Scoutstuff.org is currently scheduled for an overhaul in 2010. This update will add some best-practices in customer interaction, as well as some improvements to the design.

Scoutstuff.org DOES represent 95% of the full Supply Catalog at any given time. In fact, it's largely more accurate than our other channels because the system is fed directly by our inventory system with multiple daily updates. When product is not available on Scoutstuff it is generally because it's out of stock in the distribution center (if so, this is indicated in the "availability" line), or discontinued. In these cases, stock may still be available in our retail stores, giving the appearance that the full catalog is not represented.
69
We should be able to run training reports for all volunteers for a specific unit or district. It should list the leaders, their position, what training they have taken with the dates and then what training they need to become a trained leader. We have volunteers come in to our office on a weekly basis looking for this information and we are unable to give them useful reports. We either have to spend time printing person profiles for the whole unit (because this is the only way to get training with dates) or we try and run a Training Complete and a Training Not Complete reports. Trying to get those reports are very difficult to obtain. They either take hours to run or time out and you need to go back and request the same reports again and again, until they finally work. Who has the time for that, I know we don’t at our council. If you are lucky to get the reports they are not useful. They only list codes with no dates. The volunteer has no need to know all the codes our system uses and if no dates are listed what good are they to the volunteers anyway.
And, why doesn’t training have expiration dates? For example; we have a Scout Master that registered 10 years ago took all the training and was conceder trained back then. He has not been a leader for the last 8 years and then once again is called to be a Scout Master, he still shows as trained. Why? I know training has changed in the last 10 years. Another reason we should have expiration dates; we have people that show trained on the roster so you go and look at what training they have taken, now where does it show under the training tab any of the training required to be trained for that position but it stills shows them trained and no way to remove it.
Youth Protection should be required to be conceder trained? The tour permit requires leaders to have taken Youth Protection in the last two years; if it is required ever two years then it should expire automatically two years from the date taken and then send them a reminder to take it again if they still are a registered leader. It would be nice too if once you entered a new leader in the system that it generated a letter or e-mail (if entered) thanking and telling them the importance of being a trained leader and how to obtain such training’s. The system sends a thank you letter to all new Scout Parents, why can’t we do the same for registered leaders?
We put so much information in to ScoutNET but we have such a hard time getting it out, I have never seen a data base program with so little options for custom reports. It is so frustrating for us to have to tell the professionals no sorry we can’t do that or pull so many different reports and spend the time combining them in to what they want. I honestly don’t think our council uses one report straight out of the system. It is even more frustrating when you go to the training provided by the region and they tell you that we are not important enough to listen too. They only want to listen to the Scout Executive. When you go to these trainings it is a great opportunity for them to take back to National on how to improve the system from the people that work in it every day. Not be told to play Solitaire when the system is slow. (And yes that is exactly what they told us).
Moderator Comments
10/16/2009

From: Tom Ritchey, Developer, Information Systems

The proposal to develop the capability requested in Idea #922 is already in the project repository and will meet this need by creating two new data sources:

Membership Reports, Advancement and Training is to have a new report that outputs an export file to contain all BSA training courses that may be recorded on a person record. The report creation will include the options to report on all persons or only on those who are Unit Registered, Non-Unit Registered, or Non Registered.

The second component is for a new report known as Unit Leader Training Detail Report that will list the training course information for all unit adults as found on the person profile under training courses. This will be modeled on the Unit Advancement Detail Report.
20
When entering in youth applications, the address copies to the bottom/parent portion. That is very helpful, and it would be even more efficient if the e-mail address copied as well.
Moderator Comments
10/26/09
From: Sandi Trevino, Registration Team Captain

While it is a fair assumption that a youth address is identical to the parent address, this is not the case with e-mail addresses, therefore it was decided not to default the youth's e-mail address into the parent information field. This helps keep the data from arbitrarily being entered wrong or with assumptions. Also, since youth e-mails are currently not collected with our paper application process, the utility to copy it from one field to another has limited value. We are currently evaluating adding a youth e-mail field to the paper application.

10/15/2009
From: George D. Trosko, Team Leader, Membership Resources, Membership Impact Department

We do not ask for a youth's email address so there is nothing to copy below in the parent's section.
37
I was distressed to read the recent letter describing Benefit changes to the BSA medical plan for 2010. The letter basically states that we professionals who make healthy decisions and work hard to remain fit are going to be punished by the "many of us [who] are clinically overweight and/or have existing conditions. . . " If the BSA is serious about reducing its health care costs and more importantly is serious about living up to the Aims of scouting, than a wellness policy should be implemented to reward those meeting personal health goals. Many corporations have implemented this type of wellness program and demonstrated successes in encouraging healthier lifestyles and reducing costs. I can only hope that the recent health assessment is a step in that direction, if not shame on us.
Moderator Comments
10/16/09

From: Jim Brown, Benefits Team Leader

As described in the recent benefits bulletin, medical plan changes for 2010 are driven by a number of factors - trend in the medical marketplace, unavoidable high-cost claims, and one which we all have an opportunity to impact, our overall health condition. By no means is our overall health condition the sole cause of the benefit changes needed, but it is an area where each of us can help slow cost increases while maintaining or improving our personal health. As described in the bulletin, BSA's first step toward an effective, results-oriented wellness program is engaging all participants in the completion of health assessments that create personal awareness of their health.
16
Building on the idea of used uniforms, why not advertise for parents to turn in clean, old uniforms (in useable condition of course) that their child has outgrown to Scout shops for store credit? In turn, new parents (especially financially challenged ones) could provide their child with the required uniforming for less. The recycling of store credit vs. reduced uniform prices would still generate revenue while providing a much-needed service.Several parents new to Scouting have expressed an interest in this approach.
Moderator Comments
10/7/2009
From: James (Jamie) K. Shearer, Department Manager, Program Impact Department

Providing “experienced” uniforms for new recruits and Scouts who outgrow their uniforms has been promoted in the program for many years. The Cub Scout Leader Book (#33221) contains an entire section (page 12-11) on how Cub Scout Packs can recycle uniforms and provide “experienced” uniforms for their Cub Scouts. Many of the units that are 100% uniformed units have established a uniform exchange. The key to such a program is to have a couple of parents who are willing to accept the responsibility for visiting yard and rummage sales, removing old patches, laundering uniform parts, and preparing experienced uniforms for a new life. This same model can apply and has to Boy Scout Troops and Venture Crews as well.
34
So many school principals, whether new or experienced, simply don't know that Scouting is an educational resource for their students. In many schools, we're seen as "just another club" or someone else wanting access to their students for their activity. In order to stand apart from the rest, we should have a resource geared towards school administrators to educate them on the values of Scouting, the content and purposes of each of our programs (Cubs, Boy Scouts, Venturing, etc.), the benefits of Scouting (as determined in the Harris and other studies), and how we can have a partnership with the school. We have a lot of great resources out there, but one single resource to provide the schools would present a strong selling point and a door-opener to some strong potential. This can be further developed based on public and non-parochial private schools, Christian schools, military schools, etc.
Moderator Comments
10/21/2009
From: Dave Pack, LDS Relations

The National Education Task Force is working on Public School access ideas. With the help of Marketing we are working to develop several different helps that a local council can use to gain greater access to schools. Materials designed for use with principals will be coming in the future.
12
The packaging for Cub Scout Belt-Loops needs to be redesigned.

I think it is inconvienent for a customer to be asked to cut their own Belt-Loops according to what they need.

At the very least, if the current idea of strips of 6 is kept the strips should be perferated in between each loop to eliminate the idea of hanging scissors on the shelf next to the Belt-Loops.
Moderator Comments
10/16/09

From: BJ Ryon, Product Manager IC

Thank you for the comment. Supply Group began work to revise this packaging several months ago. You should see the new perforated packaging begin to circulate late this year into early 2010.
24
Scout Shops need to be supplied with professional looking organizational trays for customers when they are shopping for advancements, i.e. Merit Badges, Pins, Pocket Certificates, etc.

The shopping baskets provided have holes which merchandise can easily slip through and isn't useful for these smaller items.

I've seen Scout Shops use ice cube tray's and egg cartons for this purpose but I think it's time for something better to promote uniformity and professionalism.
Moderator Comments
10/16/09
From: Landrum Bagwell, National Sales Manager, Supply Group

National Scout Shops use a variety of organizational trays to help customers shop for advancements. They should not be using egg cartons for this purpose. We are currently reexamining our resources and will standardize these trays to offer a more professional and uniform approach.
12
I would like to vote in favor of the "old" method of showing defective applications - that is - highlighted in pink once we go in to proof-read what has been scanned. Correcting the errors on the screen is far preferrable to entering manually, or rescanning. In this very large council with scanned batches that typically number 20 applications or more, making corrections on the screen would save a lot of time.
Moderator Comments
10/9/2009

From: Gary Butler, Assistant Chief Scout Executive, Council Operations

The original process of recognizable scanned applications with errors appearing in green, yellow or red and being able to correct them on the screen has not changed. Only applications that cannot be properly recognized by the scanning software are removed from the scanned batch allowing the good applications to be processed through.

The highlighted color corrections are:

Green - Required information was recognized and record can be posted.
Yellow - Not all information was recognized. Check details and determine if changes are needed.
Red - Something critical is missing, and the record cannot be posted until corrected.
51
When was the last time you saw a commercial during prime time on are regualar station about Boy Scouts? We need to advertise like Geico!! Use different aspects of Scouting during each commercial, Tigers, Cubs, Eagle, Venturing. Most youth don't even know what Venturing is or what it does, ages or that girls can join.

We need to advertise year around and especially during Back to School events and camp season.

I also never hear commmercials on the radio. What a better way to get our Brand out by having Eagle Scouts talk about what Scouting has done in their lives. Let boys of all ages and girls in Venturing get involved in getting the word out. The radio stations that cover everything from rock, country to classic, not just Radio Disney.

We are a Great Organization and we need to let the World know about it!
Moderator Comments
10/16/2009

From: Stephen Medlicott, Director, Marketing Group

Thank you for your submission - the BSA has thoroughly investigated purchasing media time for a national advertising campaign. We have determined that the multimillion dollar budget requirements significantly outweigh the ROI. However, sponsorships and corporate alliances are being pursued that we believe will result in more national media exposure for Scouting. Additionally, we are leveraging social media assets for place BSA messages and promotional materials to key audiences.
95
I think it would be a great idea for Scouts to ring the opening bell at the New York Stock Exchange on the Anniversary of Scouting in 2010. I am not sure how far in advance they reserve this honor but if we could secure a date within the Scouting Anniversary week, that would be ideal. This will help raise awareness and possibly bring in more financial support. What is more American than Scouting...
Moderator Comments
9/28/09

From: Stephen Medlicott

Thank you for your submission. The BSA is currently working with the Greater New York Council to accomplish this on February 8th of 2010.
-52
I think it was a great success for the United Way Campaign this past week.

I like the idea of being able to wear jeans! What a better way to so - a donation and a reward after (jeans).

The idea came up in my mind. We should be given an opportunity to purchase a "Friday - jean's day pass" for the week, for a minimum price of $2. Making it beneficial for the United Way campaign and adding fun to the work environment.

This idea gives people the opportunity to participate that didn't get a chance to do so.

Moderator Comments
11/4/09
From: Carol L. Barnes, Employment & Retention Manager

The United Way Campaign is conducted in September/October of each year and organizations are credited for donations made during the campaign period. The jeans day pass is a popular request. HR Administration will consider the jean request as we review and up date HR policies and procedures over the next three to four months. We will also forward your suggestion to the appropriate team for the next United Way Campaign.
53
Currently there are 3 Den Leader training courses offered: Tiger, Cub, and Webelos. There is really only about 10 – 20 minutes worth of different materials across these trainings. Why not consolidate these into “Den Leader Training” and cover all levels? This would allow a leader to serve at any level without having to return for another training course, which they are unlikely to do anyway.
Moderator Comments
10/7/2009
From: James (Jamie) K. Shearer, Department Manager, Program Impact Department

The latest edition of Cub Scout Leader Position-Specific Training (introduced in May 2008) was developed around what new leaders were requesting from training “tell me just what I need to know to do the job I have been recruited to do”.

Each training (Tiger Cub Den Leader, Wolf/Bear Den Leader, and Webelos Den Leader) introduces the new leader to what they need to be successful in their position, goes through the process of understanding the advancement requirements for the specific rank, and most importantly how to build exciting meetings using the den meeting planner and Program Helps for the specific rank. A Tiger Cub Leader participates in the two forty-five minute sessions (Introduction to Cub Scouting and How We Have Fun), then spends ninety minutes learning the “hands-on” specifics of the Tiger Cub Den Leader’s job. A Wolf/Bear and/or Webelos Den Leader need only to complete the ninety minute session related to the advancement requirements and meeting planning skills specific to the rank.

Combining the advancement and hands-on portion of each of the three position and providing the detail necessary would push the training time well beyond the ninety minutes and defeat the purpose of “position-specific” training.
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