Long-Term Retention Tracking Tools and Incentives

brian.russ

Revise

Completed

I recommend creation of better retention tracking tools in Scoutnet or MyBSA. For example, widgets or reports that showed our 2, 3, and 4-year retention of our programs (Cubs, Boy Scouts, etc.) and individual units within our service area would be very helpful.

Further, I recommend there be a creation, or better promotion if it already exists, of a local council award for long-term membership retention. This could be like the marketing awards, High Five Club, etc. - given out annually to those councils and districts with significant 2, 3, and 4-year retention rates. If we better emphasized keeping youth involved and engaged for three to four years we might have less burden on recruiting 15-25% of our annual membership to "+1" by December 31st.

Better retention tools in Scoutnet or MyBSA would more easily allow the professional staff to see which units have a high turnover rate. Further, this would allow us to see where more training and program support may be needed. In addition, creating recognition for those groups that did have strong retention might disincentivize councils and districts from relying on programs that created units with high turnover rates.

Idea # 837Retention, mybsa, scoutnet, retention

Moderator Comments

10/20/09
From: James (Jamie) K. Shearer, Department Manager, Program Impact Department

Retention and more specifically tenure have been identified as one of the KPI's (Key Performance Indicators) for unit, district and council success. A method to capture this information is in the process of being developed. In the very near future, a dashboard style report should be available.

Comments

pat.friedrich 2 months ago

What a novel idea - quality over quantity! Is any one at the top listening to this?

John Whitford 2 months ago

If a pack has 12 Tigers, 14 Wolf's, 8 Bears, 6 Webelos first year and 2 Webelos second year and crosses over 1 Boy Scout, chances are they have a retention problem. If a Troop has 8- 11 year olds, 5- 12 year olds, 3-13 year olds and 3 boys in the 14 to 17 age range, chances are that they have a retention problem. We need to know our units and do an annual analysis (called rechartering) and determine which units need special attention. Our commissioners, training teams and membership committees should be on top of this year round. I'm not sold that we need another report.

Judy Sizemore 24 days ago

Status Changed from Active to Complete.

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